No claim is the same. The moment you are aware that you may need to make a claim against your insurance policy, you need to inform us immediately by either calling us on +356 2205 8580 or else sending us an email on [email protected]. We will take it from there and assist you step by step accordingly.
In the event that you have suffered a loss outside our opening hours, you need to remember some basic tips:
Motor accident – complete front-to-rear form if applicable, file report with wardens or police (in case of injury) and ensure you have all the details of the other parties involved in the accident.
Fire or theft – file report with police.
Travel claim – file reports with overseas authorities, hotel or airline management depending on the case.
Healthcare claim – you must always have a referral from your G.P.
Claim relating to equipment – get a technician’s report and ensure you keep all faulty equipment and cables.
In all cases you should take photographs whenever possible and inform us as soon as possible.